If the previous owner isn't present, contact them as soon as possible and ask them to use a browser to remove the device from their account. Don't take ownership of any used iPhone, iPad, or iPod touch until it has been removed from the previous owner’s account.Ī device is ready for you to use when you see the Hello screen. Hand the device back to the seller and ask them to enter their password. View in context View all replies Where is the Apple ID located on my MacBook Pro Welcome to Apple Support Community A forum where Apple customers help each other with their products. ![]()
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